Skip to main content

Support • Coverage • Confidence

Support Plans

Flexible technical support coverage for individuals and organizations.

Choose Your Support Coverage

Essential

Essential

Starting at$249.00 /month

Ideal for homes, small offices, and single-site environments.

  • Remote Support during Business Hours
  • Basic OS & Software Updates
  • Email & Workstation Troubleshooting
  • Standard Ticketing & Status Updates
Request Essential Plan Details

Business

Business

Starting at$399.00 /month

Designed for growing organizations with servers, cloud, and hybrid workloads.

  • Remote & Limited Onsite Support
  • Patch Management for Servers & Workstations
  • Microsoft 365 / Azure Support
  • Light Monitoring (Alerts & Event Logging)
  • Standard Response SLAs
Request Business Plan Quote

Enterprise Covenant

Enterprise Covenant

Custom Covenant SLA

For corporate, federal, healthcare, and mission-critical systems requiring high availability and compliance.

  • 24/7 Remote & Onsite Support Options
  • Advanced Monitoring and Alerting
  • Priority Incident Response
  • Security and Compliance Support
  • Custom Service-Level Agreements
Request Enterprise Consultation

Response Targets

Response targets vary by plan, priority, business hours, and the information available when the request is submitted.

Coverage Areas

Coverage may include endpoints, networks, cloud services, cybersecurity, applications, and systems administration.